Data Labelling Agent - Chatbot (6 months contract)

Kuala Lumpur, Malaysia

Fixed Term

Chatbot Analyst

-

24/3/25

  • Take chatbot conversations and sort them into different categories according to specific rules or guidelines.
  • Look at various types of text and decide how they should be grouped to make the chatbot smarter and more effective.
  • Make sure that all the data is accurate and follows the rules and standards set by the company.
  • Work with colleagues from different areas and departments to improve how conversations are categorized and labeled.
  • Find any problems or trends in the data that might make the chatbot work less effectively and let others know about them.
  • Help create and maintain the tools and documents used for categorizing conversations.
  • To be a team player and adapt to different situations and work well together
  • Take on special tasks or projects from time to time as needed.
  • Perform additional duties as assigned by Management.

 

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