Lead full stack engineer - Chatbot

Thomson Reuters

Bengaluru, Karnataka, India




May 26

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s brightest thinkers on diverse projects, creating next-generation solutions that deliver powerful results.  As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business—and your career.

Do you have passion and talent for all aspects of development? The Digital Technology team is looking to add a Lead Full Stack Engineer to a team involved in developing Chatbots for Customer Service and Support. This position requires someone who is a passionate learner, an independent thinker, works well collaboratively across multiple disciplines, and is comfortable working with a variety of people and technology stacks. This is a chance to get in and make an immediate impact transforming the way our customers interact with us digitally as we shape the next generation of an enterprise wide digital Experience. Your work will be used by customers all over the world and enable Thomson Reuters in providing AI enabled self service experiences.

About the Role

As a Lead Full Stack Engineer, you will: 

  • Design and Develop –
  • Lead analysis, design, and implementation planning of the Chatbot technical solution by understanding user needs,
  • Translating the business requirements to technical specifications and design approaches using the various tools, define implementation approaches
  • Prototype and recommend the technology solutions, detailing the implementation design and identifying interfaces with other products for integration
  • Build complex chatbot solutions for scale, performance, stability and security
  • Ensure code quality, conducting validation/testing and executing full SDLC from design through release
  • Be a Team Player – work in a collaborative team-oriented environment, share information, value diverse ideas, partner with cross functional and remote teams
  • Be Curious & Innovative – continuously update yourself with next generation technology, development tools, and contribute to process development practices
  • Be an Agile Person – with strong sense of urgency and a desire to work in a fast-paced dynamic environment to deliver solutions against strict timelines
  • Be an Effective Communicator – articulate complex technical issues, and share ideas, participate in peer-reviews, and exhibit strong listening skills

About You

You’re a fit for the role of Lead Full Stack Engineer if you have:

Basic qualifications:

  • 6+ years of hands on full stack development experience
  • building web interfaces and applications leveraging modern JavaScript libraries and frameworks like React Redux, AngularJS, jquery
  • building java/C/C++/node.js multi-threaded applications utilizing various libraries, accessing data sources and exposing services.
  • 2 years experience designing, building and implementing Chatbots using popular frameworks like Dialogueflow, Microsoft Bot Framework or Kore.ai
  • Multi-stack development covering front-end/server-side development technology stacks 
  • Expert knowledge of TypeScript and popular libraries & frameworks 
  • Experience with micro-services and RESTful API designs 
  • Excellent proficiency interpreting and transforming graphic visuals from Sketch into user interaction designs using Node JS, HTML, CSS, JQuery and JavaScript 
  • Managing code and changes in a team environment to include experience with source control utilities, such as Git, Node + npm
  • Development with compliance to specified standards such as accessibility standards in the clients’ region or domain. 
  • Design and develop for performance, operations and supportability
  • Testing accessibility, cross-browser, cross-platform, and/or cross-device compatibility for inconsistencies. 
  • Senior leadership interaction and collaborating within geographically and culturally diverse Agile scrum teams 
  • Expert design skills including significant knowledge of core libraries and common design patterns 
  • Strong attention to detail and ability to prioritize work effectively and independently
  • Able to provide technical guidance and oversight to junior team members 
  • Customer first approach to software development 
  • Excellent written and verbal communication skills (ability to communicate effectively with technical staff, business analysts, product owners, management, and senior leadership) 
  • Design and develop for performance, operations and supportability

Preferred qualifications:

  • Experience building chatbots using Kore.ai framework
  • Mobile development experience (e.g. ReactNative, Flutter, Swift, Mobile Angular, NativeScript)
  • Cloud technology experience (e.g. AWS, Azure), or Docker is an advantage.
  • Leadership skills with a track record of mentoring, setting technical goals, and delegating tasks 

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 


As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

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