Senior Chatbot API Engineer


England, United Kingdom Remote




May 6

Chatbot API Engineer,

Working at our iconic office in King’s Cross, London, and virtually via Microsoft Teams


Your new role At NewDay

As a Chatbot API Developer you will be responsible for building new features and optimising each step of our AI assisted conversational experiences across web, mobile and other channels.

You will collaborate proactively with business stakeholders, project managers, and teams to reach a collective understanding of the solution, the impact, and to address the business needs.

Beyond technological ability we are looking for individuals who are not afraid to go outside of their comfort zone, are happy to share knowledge/skills with others and be willing to learn, develop their careers.

You will be an experienced Software Engineer/Developer within Digital Conversations, AI platforms and Chatbots.


0-12 months you’ll deliver


• Business-critical applications to our customers

• New features for our existing products

What you’ll bring We need knowledge, experience + expertise in:

• Designing Web API / Azure functions in C#

• CI/CD and infrastructure as code.

• Working in autonomous agile environments - SCRUM.

• Strong TDD or BDD experience

And would love you to know or learn:

• Azure – Event Grid & Cosmos DB

About NewDay


We help people move forward with credit, and help our colleagues to move their careers forward too.

We use our highly flexible, scalable, and multi-product digital credit engine to power over 120 million transactions every year. Our brands include Aqua, marbles, fluid and Bip. We partner with leading brands such as John Lewis, AO, Argos and DEKO.

Over 5 million UK customers are supported by our award-winning customer service.

At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: we’ll put reasonable adjustments in place to support you.

Our dynamic NewDay culture We’re focused on what will drive impact in helping people move forward with credit. Our distinctive culture is geared to spark innovation and team working – with lots of open doors for development. Our customers can rely on us because we aim high, support each other, do the right thing and build for the future.

We invest in our colleagues. On top of a strong market competitive salary, you get a bonus opportunity that matches the impact (delivery + values) you drive in your role. We also help you retire better with market leading pensions.

At NewDay, #yourwellbeing matters: You get 26 days holiday and can buy up to 5 more after probation. Then you’ll get extra days as you build your career with us.

NewWork, our flexible, hybrid working approach, helps you to manage your work/life balance - and even bolt on work time in other countries before or after your holiday. And when you’re in the office, you get free healthy breakfast, fresh juices, lunch, barista coffee etc

Our tax efficient green car and cycle to work schemes save you money (and help the planet).

Ask your Talent Acquisition Partner to tell you more about any of our perks.




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Helping people move forward with credit