Conversational Designer


Anywhere Remote only


Conversation Design


May 3

Are you looking…

  • To be a part of the US founding team, backed by one of the fastest-growing companies in Japan
  • To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
  • To play a key role in shaping the service & company, making a real impact, and being the next leader of the SAAS industry

As our Conversational Designer

You are our one-stop shop destination for our customers in terms of planning, creating, operating, and analyzing dialogues within our chatbot commerce service. You have a knack for design and can adjust your output to the needs and branding of your client. You also have a passion for storytelling and narrative and can craft a cohesive experience that marries designs with content. 

What you will do 

  • Help design virtual commerce assistants, draft their stories and creatives, and plan what they can do and say fitting to each brand identity that is being represented. 
  • Ensure that our chatbot is conversationally engaging, impactful to the users, and matches the voice of the brands 
  • Monitor and analyze trends in the US market—acting as an advisor and advisor to our Japanese-based counterparts and board members 
  • Brainstorm ideas on what is best for our user experience within the region
  • Help establish the foundation to our conversational design team by implementing unique strategies specific to the region 

What you will need 

  • At least two years of experience working in advertising, marketing, creative agencies, or equivalent environments 
  • Hands-on experience with design tools such as Photoshop, Illustrator, Figma, Canva, etc
  • Ability to deliver high-quality creative assets for ads and product user interfaces
  • Can become an expert on any brand, creating assets that are in line with the client’s creative guidelines
  • Excellent verbal and written communication skills
  • Experience in creating intuitive copy and content that will accompany your awesome designs and will help users navigate with ease through digital products. This might include menus, definitions, buttons, labels, chatbots, and error messages. 
  • Confident in driving content strategy, content creation, and best practices that help boost users engagement and conversions
  • Confident in articulating ideas and strategies to stake-holder and board members. Be both partner and point of contact for anything conversational design related
  • Highly entrepreneurial and a self-starter. 
  • Willing to wear multiple hats as necessary to help establish the US team

A little bit about us. We are Zeals - “Designing conversations. Driving conversions.”

Zeals is not another chatbot. Our groundbreaking AI driven chat solution and conversational technology are revolutionizing how consumers engage and transact online. Zeals effectively transforms "unengaged" customers into "valuable" ones through thoughtfully designed chat experiences on social platforms and messaging apps. 1 in 10 customers who interact with our chat experiences take action, such as initiating a consultation, signing up, making a purchase, and more. Zeals empowers customer education and (re-)onboarding through interactive, conversational flows, while also serving as a vital source for zero-party data collection.

The past three years have been extraordinary for us. Our innovative technology has won the hearts of numerous businesses in Japan, with over 480 enterprises relying on our chat commerce solutions to enhance their mobile ventures. As the No.1 chat commerce solution, we've grown to over 300 employees, and amassed a repository of more than half a billion conversational data points.

Just Getting Started…

With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.

One of those rare chances…

While we can’t attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience, a rare opportunity to shepherd our journey in the US as one of our founding members, making a real impact within the ever growing SAAS industry.

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Drive revenue and enrich customer experience with AI-powered chat commerce.