Sr. Business Analyst

Job DescriptionMTX Group Inc. is seeking a motivated Senior Business Analyst to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The MavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Can participate/demonstrate work to the client via presentation or orals to articulate developed SFDC features and can propose solutions.
• Enthusiastic, professional, and confident personality, with a focus on customer success.
• Excellent listening, reading and communication skills to fully understand the customer requirements and pain points.
• Driven by customer success with a team player attitude.
• Be able to break down a customer's business process in its component parts, understanding where the pain points are and produce good documentation, flowcharts, swim lane diagrams and wireframes.
• Effective participation in discovery workshops and able to conduct research, formulate questions, understand the client needs and project goals, and create user stories based on the discovery workshop.
• Lead future state design considerations including Prototyping, Asset recommendations, Future State System Context and Future State Process Flows.
• Work closely with project Development, Integration and QA team offshore.
• Assist the implementation team with issue resolution by documenting, prioritizing, reporting, evaluating, researching and resolving impacting issues.
• Participate in functionality review by facilitating the demo.

What you will bring:

• 5-8 years relevant experience in Business Analyst role
• Experience in salesforce platform and/or GCP is highly preferred
• Expert in creating the flow charts and wireframe
• Expert in gathering business requirements, using industry standard business intelligence tools to extract data, formulate metrics and build reports
• Strong technical background 
• Expert at data visualization and presentation.
• Advises and guides clients towards best practices for salesforce.com user setup including roles, profiles, security model, permissions and groups.
• Ability to communicate clear and concise requirements to developers and quality analysts
• Highly flexible, with the ability to identify, analyze and solve problems systematically in a fast-paced, rapidly-evolving organization
• Ability to take the complete ownership and can work under pressure
• Authors functional design and configuration specification deliverables based on clients’ business requirements

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered
• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others.