Sr. Product Manager - AI chatbots

HP Inc.

Boise, ID, USA Remote

Permanent

Product Management

Jan 12

See our post on LinkedIn:

The Self-Service Products team manages one of the world’s most successful AI chatbots, the Customer Support Virtual Assistant (VA), which enables millions of customers globally to self-solve thru a Conversational User Interface. In just the past 2 years, VA has doubled its usage as customers interact with it on HP.com, mobile apps, social media apps, 3rd party web sites and other digital channels. With demonstrated high business value, there are now plans to dramatically expand usage of and enrich experiences within VA, and to leverage the embedded Artificial Intelligence and platform capabilities to empower new experiences as well.

We are currently looking for an experienced Product Manager who possesses exceptional collaboration, influencing, and execution capabilities. The candidate will have proven success at synthesizing customer & business needs into well-defined product requirements for our next generation of customer service bot capabilities and features.

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