Conversational AI Developer


United Kingdom Remote


Conversation Design

Jan 10


If your coding skills are backed up with a talent for solving problems, we’ll help you to make your best, better.

Our Conversational AI Developers are trusted to work closely with a wide range of clients on exciting projects with real-world purpose and impact.

In 2022, CGI was voted a ‘Best Workplace in Tech’ by Great Place to Work™ and was named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3% + 3% matching) which makes you a member not just an employee.

We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector.

Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

We are happy to discuss remote or hybrid working.

Taken en verantwoordelijkheden:

As a Conversational AI Developer, you work on innovative customer experience projects in the field of Natural Language Processing (NLP) and Machine Learning.

It is your passion to create, maintain and improve the 'brain' of the bot. You are used to working in a pioneering position driving innovative change and you are an important point of contact and actively involved with stakeholders and project management.

You will be responsible for designing, building and managing the conversational flows.


Solving conversational issues is really your thing as a Conversational AI Developer and with the help of NLP you are able to deliver great added value to improving customer experience.

In addition, you have:

• Experience with customer experience or online optimisation is an advantage.

• Basic knowledge of NLP technologies (eg Google DF, IBM Watson, MS LUIS, RASA);

• New NLP-based ideas on how existing Intent Classification can continue be enhanced and scaled up;

• Experience as a Full Stack developer is an advantage;

• Preferably experience with JavaScript (Node.js, TypeScript), Java/Groovy, AWS and Azure;

• Analytical capabilities to extract insights from data;

• Understanding of API led microservices architecture

• Familiarity with one or more conversational AI platforms would be an advantage





  • Customer Experience Management
  • Data Analysis
  • Full Stack Development

Wat mag je van ons verwachten:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.

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