Conversational AI Engineer

V-Soft Consulting Group, Inc.

Cincinnati, OH, USA


Oct 21

This job is no longer accepting applications.

V-Soft Consulting is currently seeking Conversational AI Engineer client in Cincinnati, Ohio. This is a contract position in banking industry.


Education and Experience »

  • Programing experience in Java, API integrations, Python.



Job Responsibilities:

  • Google DialogFlow for Conversation Assistant.
  • Define the architecture to address functional, non-functional requirements and pain points; and to implement different components of architecture on Google Cloud Platform (GCP) and Genesys Intelligent Automation (GIA) on premise contact center platform.
  • Design integration touchpoints in accordance to GCP speech and Natural language Understanding (NLU) Artificial Intelligence (AI) APIs;
  • Design and configure the Dialog Component in Google DialogFlow. Manage conversational flow by providing unique answer responses to each question intents related to the use cases.
  • Teach, test and calibrate Conversational AI Technology and iteratively improve the user experience and ability to identify and return appropriate answers to questions pertaining to each use case via structured learning mechanism
  • Establish the business logic within the use cases and connect it to Genesys Intelligent Automation.
  • Build utterances and conversations for conversations.
  • Responsible for integrating the following technologies and Services to enable natural language interaction between customers with Voice Virtual Agent, instead of IVR.
  • Identification of Intents and Entities on the basis of priority use cases, Data collection, Identification, Cleaning and labeling of the Intents and Entities, and further training of Machine Learning Models in GDF to Identify the concerned Intent and Entity utterances



Qualified candidates should send their resumes to


V-Soft Consulting is a trusted partner with experience across diverse technology stacks to help business get IT done. What makes V-Soft different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, engineering and managed services to Fortune 1000 and mid-market companies in the U.S., Canada, and Asia.

V-Soft is headquartered in Louisville, KY with strategic locations in India, Canada, and across the U.S., including Madison, Chicago, Denver, Harrisburg and Atlanta. V-Soft has been recognized among the top 100 fastest growing staffing companies in North America and is known for the ability to provide highly qualified consultants for any project at any scale. V-Soft has a wide variety of partnerships across diverse technology stacks, and holds such titles as MuleSoft Certified Delivery Resource, Oracle Gold Partner, ServiceNow Partner, Microsoft Partner, and Cisco Registered Partner, amongst many others.

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V-Soft Consulting Group, Inc.

Inventing Tech. Transforming Business.