Chatbot Development Architect

Getronics

Italy Remote

Permanent

Jan 29

This job is no longer accepting applications.

The Chatbot Development Architect is responsible for the end to end architecture and design of a new automation platform leveraging modern technologies and frameworks that will initially serve to automate operational areas such as the service desk and will be extended as a product to customers to automate process.

The architect will be involved working with all manner of enterprise solutions, specifically planning and redesigning IT systems.

Accountabilities:

  • Determine needs of by consulting stakeholders
  • Develop and design system solutions - mostly virtual agents and other automated solutions
  • Accountable for the development of documentation and training for customer and end-users
  • Work within the constraints of the projects they are providing support to. Such constraints are likely to be financial, time based, skills based etc.
  • Architect will exert significant influence over the actions of development teams
  • Support, coach, and transfer expert knowledge to more junior colleagues
  • In supporting development teams, the candidate will regularly be called on to provide assistance with problem determination - concern issues identified during development or in live applications and are often extremely complex and convoluted in nature

Knowledge and Experience:

  • Computer Science qualification with many years’ experience in designing complex IT operation in large organizations
  • Deep software development knowledge (Java, Java EE, C#, Ruby-on-rails, Python, Enterprise integration and deployment frameworks)
  • Experience with Software Automation, RPA, Virtual agents/Chatbots on architectural or development side
  • Experience with orchestration platforms and methods, full stack design and solutions
  • Understanding of enterprise software systems such as ServiceNow
  • Development techniques including Agile, Scrum, Kanban and Waterfall
  • Strong plus: knowledge of cloud platforms and/or experience with IoT, blockchain or similar innovative software projects
  • Excellent English knowledge spoken and written is a must

Benefits:

  • Remote working (only within Europe!)
  • Opportunity to work for a global IT organisation
  • Great atmosphere within a helpful and supportive team
  • Career opportunities within the organisation


Please apply with English CV!

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