Medior Consultant @ Conversational AI startup

Campfire AI

Brussels, Belgium


Chatbot Consultant

Jan 27

This job is no longer accepting applications.

About Campfire

Campfire AI is a Brussels-based conversational Artificial Intelligence agency offering AI implementation services to top-tier companies and organisations worldwide. Our focus on delivering quality work with a transparent, no-nonsense approach through every step of project delivery has ensured a fast growth and excellent relations with our international clients. Having launched in 2020, we believe chat- and voice bots will replace many existing User Interfaces that we use daily to interact with technology, leading to a better User Experience. Whereas previously a choice had to be made between personalisation, large scale or low cost, developments in AI allows us to have, for the first time, personalisation at scale.

We're looking for a Medior Consultant who will help us deliver on projects. As an implementation consultant, you’ll be working with us on delivering conversational agents. We’ll teach you our methodology, all the steps through each phase of project development, along with the technical tools we use to get things done. 

As an implementation consultant you’ll be working with us on projects every step of the way, from preparation and scoping to implementation, testing, review and monitoring. It’s a very hands-on job and ideal for someone who wants to learn a new technology while getting the hang of client contact and operating within a high-performance environment. If you consider yourself a business profile with affinity for IT you might just be the person we’re looking for. We like working with positive people with a growth mindset, who are willing to learn and develop themselves at a high speed! 

Your responsibilities

The world is changing quickly. Especially the world of AI. Therefore, we don’t expect you to already have experience specifically in the field of AI. If you’ve got good basic IT skills, you’ll learn everything else you need to know on the job. 

  • Participate in client discussions during scoping, briefing & implementation phase
  • Analyse business needs and provide high-level budget estimates
  • Use conversational AI platforms to build flows and NLP/intent models
  • Use business logic and integrations to transform simple chatbots into fully personalised conversational agents 
  • Create integrations between the conversational agent and back-end systems (databases, help desk software, CRMs, ...) using (simple) APIs and scripts 
  • Share learnings with the team & create internal documentation
  • Help us build new tools and processes to optimise our methodology continuously 

Your skills and experience 

  • 1-3 years working experience is a plus. Prior consulting or agency experience is also a plus. 
  • You know how to interact with corporate customers 
  • You know how to manage deadlines
  • You have an analytical mind and the urge to bring order when confronted with data sets
  • You have a keen business sense
  • You have basic Javascript / HTML / CSS coding skills (API integrations are a big plus). We are open to someone with limited prior experience but with a strong willingness and ability to teach themselves
  • Ideally you have some experience in testing (UAT, BA, execution)
  • You understand or at least have a strong interest in IT, data, operations, automation and the AI landscape
  • Fluent in English, spoken and written (NL/FR are a plus) 
  • You’re a fast learner with an explorer mindset 

We offer

  • A young and fast-growing company, working with state-of-the-art technology for top-tier brands & organisations (Belfius, Proximus, European Parliament, European Commission, Orange, Rawbank, Singapore Institute of Technology, ...) 
  • Home working possibilities: work with us at our office and from home 
  • Endless growth opportunities in many fields - opportunity to participate and grow as a key person within the company
  • Office space in the trendy Ixelles/Saint-Gilles area in Brussels (15 min from Midi train station) with excellent coffee (or tea) 
  • Sustainable mobility package with broad offering
  • Mentoring and support from 3 senior profiles with a combined 10+ years experience in the conversational AI field
  • Training package
  • Competitive salary in line with your experience

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Campfire AI

Your implementation partner for Conversational A.I. projects (chatbots & voice assistants)