AI Conversation Writer
This job is no longer accepting applications.
Title: AI Conversation/ Content Designer - this is not a copy editor role, this is someone who is writing for a Chat Bot conversation
Location: 100% Remote - needs to work CST or EST time zone
Duration: 1 years with high change for extension
This role will be responsible for scripting conversational flows for 2 highly visible marketing product self-serving channels.
What you'll do day-to-day:
• Work with product managers, product owner and education and training leads.
• Own the conversation design process including research, design mapping, script writing, and journey flows.
• Create intuitive user journeys and conversation flows for a chatbot.
• Work closely with the Product Manager and Product Owner along with key stakeholders in cross-functional teams to conceptualize the client experience through words and conversation.
• Guide Business Analysts and Education and Training Leads to ensure script flows are understood.
• Balance multiple features and tasks to meet deadlines.
What you need:
• Excellent writing skills (outstanding spelling and grammar)
• 2+ years of experience crafting conversational experiences for AI channels
• Portfolio featuring examples of conversational experiences
• Ability to communicate in a cross-functional environment
• Knowledge of qualitative and quantitative research for optimizing the design architecture
• Excellent communication, organizational, and interpersonal skills
Nice to haves:
• Degree in Linguistics, English, Journalism, or Screenwriting.
• UX Knowledge.
• Experience with natural language processing.
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For 25 years, Pinnacle Group has created custom solutions that leverage technology to solve talent problems.