Tech Lead - Conversational AI - R01531232


Edison, NJ, USA Remote




Nov 17

About Brillio:

Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Backed by Bain Capital, Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology - cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance. With delivery locations across United States, Romania, Canada, Mexico, and India, our growing global workforce of over 6,000 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded ‘Great Place to Work’ in 2021 and 2022

Role: Tech Lead - Conversational AI

Years of Experience: 8+ years

Travel Required: No

Location: Edison, NJ (Remote)

Brillio is looking for Tech Lead - Conversational AI with a minimum of 8 years of experience, along with a strong background developing Conversational AI using IBM Watson.

Your responsibilities in this role will include:

As a Technical Lead, you will be advising a team developing critical applications in the healthcare industry. More specifically, the Technical Lead will be a vital contributor in designing and developing new applications and enhancing existing applications. The role of the Technical Lead may involve taking ownership of complex and crucial project tasks and guide teams of developers towards successful implementation.

Core Responsibilities:

Design, code and lead others in the development of cost-effective applications and solutions.

Understands product requirements in Agile Features and assists the delivery teams with writing and breaking down Agile Stories and Tasks

Acts as lead technical contributor of business requirements to technical specifications.

Oversees daily operations of multiple delivery teams which consists of onshore and offshore team members, and verifies all team members adhere to best-practices, including code reviews, unit testing, data handling (transmission and storage), identify process automation opportunities, etc.

Identify scope for testing, including performance, security and accessibility testing.

With limited direction, supports the implementation of systems into production.

Identify and escalate issues blocking delivery.

Responsible for Code Asset Management for an application or set of applications. Supports and promotes the reuse of assets across the organization and identify enterprise-approved libraries and tools to accelerate development.

Will lead or act as a subject matter expert for the assigned project.

Ability to lead and support others to develop NodeJS and Java services applications, and share understanding of API interfaces within multiple technical environments and disciplines, that have system wide impact and that integrate across the organization.

Required Qualifications:

5+ years of experience deploying applications to the cloud, integrated with cloud technologies (Azure, IBM, GCP)

5+ years ofNode.JS and/ or Java software development experience

2+ years of experience leading development teams through CI/CD and DevSecOps

Experience building conversational AI chatbots from scratch using AI, ML and NLP technologies and development patterns.

Experience with Jenkins, Octopus, GitHub

Experience with Splunk

Familiarity with Postman & Swagger

Experience with Integrations and APIs

Understanding of data security practices, specific to HIPAA privacy and data protection requirements

Knowledge of SAFE Agile methodology, working in a high-performance Agile environment

Excellent written and verbal communication skills

Excellent problem solving and analytical skills.

Excellent leadership skills

Preferred Requirements:

Knowledge of IBM Watson and other chatbot development platforms

Understanding of PCI data governance requirements and technical practices

Familiar with Angular/React/JavaScript/ CSS/ HTML, Python

Why should you apply for this role?

Be part of Vertical, helping customers to gain and sustain competitive edge through accelerated digital transformation programs. We help businesses take advantage of today’s disruptive technology, acting as their trusted partner to build world-class products and solutions. Our proven solutions and engineering machinery are business outcome-driven, blending technology excellence with unwavering quality of service deliver

Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.


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