AI Architect (chatbot)

Conversational AI Architect - 100% Remote, full time opening (salary + excellent benefits)

One of the Google Cloud Certifications required so must be able to obtain.

Minimum qualifications :

·    Bachelor's degree in Computer Science, Linguistics, or equivalent practical experience.

·    Experience working in the technology industry as a Computational Linguist, Engineer or QA Specialist.

·    Experience building chatbots or voicebots.

·    Experience working with technical customers and senior management.

Preferred qualifications:

·    Experience of building chatbots or voicebots with Dialogflow.

·    Experience launching chatbot or voicebot applications.

·    Effective leadership and influencing skills in the application of AI or Machine Learning.

Responsibilities

·    Design engaging conversational interfaces for Contact Center AI (CCA) and lead virtual agent development engagements to deliver on customer needs.

·    Lead virtual agent development engagements with strategic Google Cloud customers, including stakeholder management, requirements gathering, addressing customer needs.

·    Collaborate with Program Management, Engineering, UX and Product teams to identify product gaps, and work with cross-functional teams to design solutions.