Conversational AI Architect - 100% Remote, full time opening (salary + excellent benefits)
One of the Google Cloud Certifications required so must be able to obtain.
Minimum qualifications :
· Bachelor's degree in Computer Science, Linguistics, or equivalent practical experience.
· Experience working in the technology industry as a Computational Linguist, Engineer or QA Specialist.
· Experience building chatbots or voicebots.
· Experience working with technical customers and senior management.
Preferred qualifications:
· Experience of building chatbots or voicebots with Dialogflow.
· Experience launching chatbot or voicebot applications.
· Effective leadership and influencing skills in the application of AI or Machine Learning.
Responsibilities
· Design engaging conversational interfaces for Contact Center AI (CCA) and lead virtual agent development engagements to deliver on customer needs.
· Lead virtual agent development engagements with strategic Google Cloud customers, including stakeholder management, requirements gathering, addressing customer needs.
· Collaborate with Program Management, Engineering, UX and Product teams to identify product gaps, and work with cross-functional teams to design solutions.
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