Maxicus is the fastest-growing business process outsourcing service provider across India. It is an industry-leading organization with nearly 2 decades of experience in enhancing customer experience, boosting revenue growth, and facilitating end-to-end digital transformation.
Maxicus offers innovative and AI-based call center outsourcing solutions to clients such as customer lifecycle management, omni-channel customer support, phygital video commerce, tech support, back-office support, data annotation, and customer service automation.
They focus on delivering seamless customer engagement across all touchpoints and provide support in 10+ languages.
Leverages a unique blend of human expertise and cutting-edge technology for exceptional customer experience.
Offers managed outsourcing services across the spectrum with cloud contact center and AI/ML capabilities.
Develops in-house digital platforms for knowledge management, workforce productivity management, virtual commerce, and e-surveillance monitoring.