Career Development

Guest Post: Skill Stacking - Be in the top 1% of Everything Conversational Ai

Becoming the top Conversational Designer, AI Trainer, or Chatbot Developer may seem like a distant dream, especially if you're new to the conversational AI niche. But what if I told you that there's a strategy that can help you become a rare and highly sought-after talent? It's something so obvious that it's often overlooked.

Welcome to the world of 'Skill stacking' or, more importantly, 'complementary skill stacking'. This strategy involves identifying and acquiring a diverse set of skills from various categories, which, when combined, make you a unique and invaluable resource. It not only boosts your performance but also helps you 'stand out' in a crowded market or workplace. Moreover, it opens up opportunities that might not be available to those who possess only one skill. And remember, we're not just talking about technical skills here. It goes beyond that.

Let's break down the different types of skills you can stack:

Hard skills: These are the technical or specialized skills that can be taught and measured. In the realm of Conversational AI, think of skills like Natural Language Processing or Computer programming, for example.

Soft skills: These are the interpersonal and behavioural skills that enable effective communication and collaboration. Examples include communication, teamwork, problem-solving, adaptability, leadership, and time management.

Transferable skills: These are skills that can be applied across multiple industries and roles, such as critical thinking, communication, and problem-solving. They offer versatility and make you valuable in various contexts.

Leadership skills: These skills, while they can overlap with transferable skills, are so highly valued that they deserve special mention. They include strategic thinking, decision-making, and delegation, among others.

Technical skills: These skills are more focused on a particular field or niche. In the conversational AI realm, examples include coding, engineering, and data analysis.

Cognitive skills: Think of skills like critical thinking, logical reasoning, creativity, and attention to detail. These skills help you approach problems from different angles and find innovative solutions.

Communication skills: These skills involve active listening, persuasion, and empathy, which are crucial for effective interaction with users and stakeholders.

Social skills: These skills pertain to how you handle interpersonal interactions and navigate social situations. Examples include networking, building relationships, and cultural awareness.

To succeed in skill stacking, you first need to identify skills that complement each other and then create a unique value proposition. While you might have naturally acquired some basic skill stacking through previous experiences, they might not offer a truly unique value proposition. Skill stacking requires a more strategic approach and a willingness to invest time and effort into acquiring new skills. It's about engaging in continuous learning and actively seeking opportunities to broaden your knowledge and expertise.

Here's how skill stacking works: Start by identifying a core skill or area of expertise as your foundation. Then, add additional skills that complement or enhance that core skill. For instance, if you have a strong foundation in Conversation Design, you can stack skills such as creative writing, process mapping, and public speaking to create a unique and valuable skill set.

Now, here's the secret: Look for an unobvious skill that's in high demand but in low supply in the Conversational AI field. By identifying and acquiring this skill, you position yourself as an even rarer and more desirable talent. This could be an emerging technology, a specialized technique, or a unique perspective that sets you apart from the competition.

Remember, skill stacking is an ongoing journey of learning and growth. Embrace continuous learning, seek out opportunities to expand your knowledge, and be proactive in acquiring new skills. By becoming a skilled stacker, you'll become an invaluable asset in the world of conversational AI, and doors to exciting opportunities


Jim Rowe-Bot is a seasoned expert in the field of chatbots and conversational AI. With a passion for this innovative technology, he has been actively involved in the industry since 2017. As the proud owner of Everything Conversational AI, Jim has successfully created over 300 chatbots, providing invaluable support to businesses across various sectors such as retail, franchise, and education. With his deep understanding of customer engagement and automation, Jim has become a trusted resource for organizations seeking to enhance their user experiences through cutting-edge conversational AI solutions.

His ebook, How to Be a GREAT Conversation Designer, is available to purchase now.