Career Development

Experience Required: How to Land a Job in the Conversational AI Industry When You Don't Have Any Experience

Breaking into the Conversational AI industry can be especially challenging if you're faced with the "experience required" obstacle.

It's a familiar conundrum: you need a job to gain experience, but the job you're eyeing demands experience you don't have. Don't despair—there are ways around this seeming 'chicken and egg' paradox, particularly in the Conversational AI industry.

This blog post aims to demystify the challenge and offer actionable advice for overcoming this hurdle in the realm of Conversational AI. Are you ready to side-step the "experience required" roadblock?

Transferable Skills: Your Industry's Hidden Gems

When you're a newcomer without prior experience, one way to make an impression in the Conversational AI industry is to focus on transferable skills. These are skills you've acquired in other roles, during academic projects, or in life experiences that can be applied to a job in Conversational AI. Soft skills like problem-solving, teamwork, and effective communication are often just as essential as technical skills. For instance, if you've previously worked in customer service, your understanding of customer needs can be invaluable in chatbot design. Have you considered which of your existing skills are transferable to a Conversational AI role?

Network Your Way Into the Industry

The phrase "it's not what you know, but who you know" is incredibly relevant in the Conversational AI industry. Networking shouldn't be viewed merely as making connections but cultivating meaningful relationships with professionals in the field. By engaging in industry events, workshops, and even online forums dedicated to Conversational AI, you can meet people who could be instrumental in landing you that job. Sometimes a solid recommendation from a trusted industry professional can help you bypass the "experience required" caveat. Are you nurturing the right connections in the Conversational AI field?

Internships and Volunteering: A Conversational AI Foot in the Door

Another viable path to gaining the experience you lack is through internships and volunteering opportunities in the Conversational AI industry. These not only bolster your CV but also offer a unique opportunity to get hands-on experience. Furthermore, being an intern or volunteer displays a level of commitment and enthusiasm that employers find attractive. And who knows? A temporary role could evolve into a full-time position, effectively solving the experience conundrum. How receptive are you to taking up internships or volunteering in Conversational AI?

Freelance Projects: Build Your Own Conversational AI Experience

Freelancing offers a flexible route to accumulate relevant experience in the Conversational AI industry. Websites like Upwork and Freelancer often have listings for conversation design and natural language processing gigs. While freelancing, you're essentially an independent contractor, which allows you to build a robust portfolio of work to show prospective employers. Each completed project can serve as evidence of your skills, talent, and, yes, experience, in the Conversational AI industry. Are you prepared to take the freelance plunge to augment your Conversational AI experience?

Leverage Online Courses and Certifications in the Conversational AI Field

Another method for tackling the experience barrier in your Conversational AI career is through education. Several online platforms offer courses and certifications in conversation design, machine learning, and other Conversational AI-related topics. Completing these certifications not only equips you with relevant skills but also makes your CV more attractive to recruiters. They might be willing to overlook your lack of formal experience if they see a dedication to learning and skill development. Are you actively searching for educational opportunities in Conversational AI?

Be Relentless: Tailoring CVs and Cover Letters for the Conversational AI Industry

Each job application you send out should be unique—tailored to fit the specific role you're applying for in the Conversational AI industry. Customisation means more than changing the name of the company in your cover letter. It involves highlighting how your skills, even if not acquired in a Conversational AI role, can contribute to the position you're interested in. Are you meticulously customising each job application to highlight your relevance for the Conversational AI roles you aim for?


While it's challenging to break into the Conversational AI industry without prior experience, it's certainly not impossible. Through strategic networking, leveraging transferable skills, and exploiting alternative pathways like internships, freelancing, and education, you can circumvent the "experience required" mandate. So, are you ready to put these strategies to work and make your mark in the Conversational AI industry?