Live Person Engineer

Greetings,

This is Deepak Sharma Technical recruiter from Wingsoft consulting LLC. I have urgent opening for Live Person Engineer for Cincinnati, OH Locations with one of our direct client. Please let me know if you or anyone interested and available for this role!!

Title: Live Person Engineer

Location: Cincinnati, OH

Duration: Long term Contract

Mandatory Skill: Liveperson

Job Description

• At least 5 8 years of professional experience in quality assurance

• Strong understanding of best testing practices and SDLC

• Experience or willingness to learn new technologies • Experience working in Agile team • Strong with intellectual curiosity

• QA Knowledge and Understanding

• Should have a good understanding of chatbot solution development and understanding of chatbot tools & overall virtual assistant landscape

• Design the chat conversation user journey based on the customer intent & needs

• Fluent English with proven experience in writing cu stomer facing text with strong proofreading skills

• Proven experience with test ing Conversational AI products

• Hands on experience with Chatbot or VoiceBot or Virtual Assistant or Business Intelligence technology stack

• Ability to use an alytics tools to understand how customers engage with the bot & how to improve the user experience

• Proficiency with one or more conversational AI platforms like Google Dialogflow Intercom

Regards,

Deepak Sharma

Wingsoft consulting LLC

Phone: (619) 378-9946

Email: deepak@wingsoftconsulting.com

www.wingsoftconsulting.com