Account Executive

Skit.ai

New York, NY, USA Remote

Full-time

Sales

Jan 26

About Skit:

Skit was founded with the vision to build infrastructure for the ‘Voice-first’ future. The experience that a company provides is as important as its products and services. Innovative enterprises today recognize the revenue creation potential of contact centers through improved customer experience, as opposed to the traditional view of them as cost centers. However, a large number of contact centers continue to run on outdated legacy systems and old technologies, leading to poor customer experience, agent dissatisfaction, and increasing operational costs. 

Skit developed a Voice-AI powered call center automation platform designed to have human like conversations through over 10 million hours of training data. Our platform can respond in over 16+ languages, covering 160+ dialects, and replicating human-like conversations. 

Since 2020, we’ve quadrupled our number of customers and revenue and our average order book has been growing at a CAGR 200-300% annually. This explosive growth has helped us secure $23M in Series B financing to rapidly scale to new markets. 

Skit serves a variety of enterprise clients across diverse sectors such as Banking, Insurance, Food and Beverage, Consumer Durables, E-commerce, and Travel and Tourism. If you are excited by AI, machine learning, the future of customer experience, and unlocking new markets, we want to speak with you. 

Responsibilities: 

  • Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers 
  • Provide recommendations based on a customer’s business needs and usage patterns • Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries 
  • Collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers 
  • Educate customers on the value of Skit in a thoughtful way 
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product 
  • Report directly to the CEO/founder who's based in NYC 

You Will Do This by: 

  • Partnering with internal resources to drive additional value and expertise educating customers on the value of our products in a consultative way 
  • Generating pipeline that leads to closed revenue and quota attainment • Selling on value and return on investment vs. technical functionality 
  • Building credibility and trust while influencing buying decisions
  • Uncovering business initiatives and pain points to map back our solutions across multiple industries 
  • Creating demand by uncovering business problems and matching them to our solution • Having a deep understanding of the way businesses operate, and the priorities that drive decisions from the C-level 

Requirements: 

  • 5+ years of full cycle SaaS closing experience 
  • Experience selling SaaS solutions across multiple industries 
  • Experience engaging multiple stakeholders throughout the sales cycle including Legal, IT, Security, Finance, and Procurement 
  • Enjoy collaborating with internal sales teams like Solutions Engineers and Customer Success Managers 
  • Have background in global engagement across multiple lines of business and broadening product support within an organization 
  • You are an expert storyteller, effectively developing relationships with senior managers and the C-suite 

Skit’s Investment in You: 

  • Week-long product boot camp 
  • Fast Ramp mentorship program 
  • Weekly 1:1 coaching with your leadership 
  • Clear path to promotion with accelerated leadership development programs • Exposure to executive thought leaders with a passion for living our values


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Skit.ai

Enabling enterprises to automate their contact centre operations using Voice AI.

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