Chatbot engineer

LHH

Ticino, Switzerland Remote

Full-time

Engineering

Nov 10

Client Description


This is an interesting opportunity to become part of a huge travel multinational company.


Responsibilities


  • Strong focus on conversation designer & chatbot builder.
  • Designing, implementing and maintaining our chatbot solutions and all conversational flows.
  • Implementing a continuous improvement process defining, documenting and enforcing the system standards.
  • Managing incidents and problems finding root causes and implementing remediation actions.
  • Support Lmn Process owner in order to identify improvement areas relying on digital strategy.
  • Monitoring chatbot performance.
  • Being able to coordinate external resources


Candidate Profile


  • Previous experience as a Chatbot Engineer with Esosphera Chatbot.
  • Complex conversational flows knowledge (design, implementation and troubleshooting).
  • Software design and development background (php ▪ mysql ▪ javascript ▪ css ▪ html ▪ symfony, …)
  • Excellent knowledge of Javascript language within the NodeJS environment.
  • Knowledge of the basic terminology in the field of Natural Language Processing (based on text to speech [TTS] and automatic speech recognition [ASR] engines) .


Apply for this position Back to job

You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View CV/resume

Details

LHH

#readyfornext

{{notification.msg}}