ChatBot Developers

Infosys

Bengaluru, Karnataka, India Remote

Full-time

Chatbot Analyst

Nov 2

Responsibilities

• Collaborate with teams and other developers to design, develop, test, deploy, and maintain chatbot (virtual assistant)

• Use Artificial Intelligence, NLP technologies, and cognitive machine learning to develop chatbot applications

• Maintain and enhance chatbot platform to meet changing needs

• Integrate chatbot solutions with multiple platforms

• Troubleshoot bots, debug, and deploy chatbots on various channels

• Refactor or reengineer chatbot applications as per requirements

• Involve in all the stages of chatbot development from architecting to implementing


• For more experienced Candidates (In addition to above)

• Support (L3 level) and Troubleshooting

• Provide guidance to the team members during the development and testing phase

• Peer review code and test cases

Educational Requirements

Bachelor of Engineering

Service Line

AI & Automation Service Line

Technical and Professional Requirements:

• ChatBot development experience between 2 to 6+ years

• Overall IT Experience between 2 to 10+ years

• Strong experience in developing ChatBots with 1 or more platforms/frameworks/Architecture

• Hands on experience in developing Java/.Net applications

• Familiarity with UI Technologies, JavaScript, HTML, CSS

• Implement Natural Language Processing (NLP) for chatbots

• Integration of chatbots with Management Dashboards and CRMs

• Resolve complex technical design issues by analyzing the logs, debugging code, and identifying technical issues/challenges/bugs in the process

• Deploy applications using CI/CD tools


For more experienced Candidates (In addition to above)

• Ability to drive Requirement Gathering workshops and produce Solution designs

• Knowledge of infrastructure, cloud technologies & SDLC practices.

• Experience leading an Agile team

• Ability to handle senior stakeholders and effective communication and manage projects independently

Preferred Skills:

Google Dialogue

Artificial Intelligence->IBM Watson

Generic Skills:

Java

UI & Markup Languages->Angular JS (HTML/ CSS/ Javascript/ Bootstrap/ Jquery/ HTML5/ CSS3/ AngularJS/ Angular 2/ Angular 4/ Angular 5/ Angular 6/ Angular7/ Angular 8/ Angular.JS)

* Location of posting is subject to business requirements


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