Conversational Architect


London, England, United Kingdom


Conversation Design

Sep 23

Investigo's major client, a global consultancy, are currently seeking an experienced Conversational AI Architect to join a new programme. You will be responsible for collaborating with senior product lead on Conversational AI services and product pre-sales, sales and delivery cycles in the UK market.


  • Architect products and implementations based on own Conversational AI and other main platforms such as Google DialogFlow, IBM Watson, and Microsoft Bot Framework.
  • Guide and support UK clients on making technology decisions, designing architectural components within their infrastructure, drive the enablement of security and operational best practices.
  • Work hands-on with designers and engineers to specify and develop products and implementations through the application of agile principles and methodologies.
  • Facilitate technical discussions with engineering teams to enable best practices and continuous improvement.
  • Research and propose appropriate technologies and integrations to help UK clients evolve and grow their architecture.
  • The main technical stack we tend to work with is based on Java and NodeJS in terms of programming languages. We regularly use tools such as Git, manage CI/CD pipelines, and we work with a range of Cloud Services across GCP, AWS, and Azure.
  • Reporting to the Head of AI Conversational Services for the UK market.

Key Skills

  • Experience with at least one of the following technologies Google Dialogflow, Amazon Lex/Alexa, MS Luis, Amelia and/or IBM Watson.
  • Experience in adopting agile methodologies and being part of multi-disciplinary teams.
  • Passion for contributing to projects with a product-led mindset.
  • 3+ years of enterprise software development projects using Cloud technologies.
  • 3+ years of experience architecting technical solutions on the Cloud, ideally at a technology driven company.
  • Exceptional communication and presentation skills, both spoken and written.
  • Ability to highlight and drive issues from identification to resolution.
  • Detail oriented and able to deliver within the time lines.
  • Broad experience working with multiple tools and technologies
  • Comfortable working with clients and conveying technical concepts to business users.
  • Excellent communication and networking skills, effectively managing stakeholders and clients' expectations.

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