Chatbot Project Manager

Tandym Group

Cambridge, MA, USA


Product Management

Sep 22

A biotechnology company in Massachusetts is looking to add a new Chatbot Project Manager to their staff. In this role, the Chatbot Project Manager will be responsible for implementing a new Internal Only chatbot to support use cases for Service Management, HR, and Legal to start.


The Chatbot Project Manager will:

  • Learn the tool quickly and make sure use cases are configured properly
  • Lead the implementation of this technology including managing the vendor
  • Become the Product Owner of this tool going forward to manage new functionality, future product roadmap, and ongoing support
  • Perform other duties, as needed


  • 5+ years of a proven track record managing IT projects
  • Experience with implementing Chatbots or Conversational AI (CAI)
  • Experience managing projects with extensive integration requirements
  • Experience with Product Management
  • Solid problem solving and time management skills
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized

Apply for this position Back to job

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View CV/resume