AI Consultant

yellow.ai

Bengaluru, Karnataka, India

Full-time

Conversation Design

Sep 19

yellow.ai brings the best of AI+human-led conversational automation for enterprises of great repute like Schlumberger, Domino’s, Dr. Reddy’s Lab, PepsiCo, Bajaj Group, Indigo, Cipla, Siemens, MG Motors, and more. We have offices in 6 countries and have clients across 27 countries.


We’re a team of 500+ makers, who’ve shipped over 650+ Intelligent Virtual Assistants. Our Virtual Assistants converse in over 120 languages, and our platform handles more than a billion conversations every month - over 50+ channels in text and voice!


We’re also named Leading conversational AI Platform, Distinguished CX Vendor, and Advanced Virtual Assistant Provider by Gartner. They’re really critical and meet 1000+ Conversational AI Platforms. We’re thrilled to be recognized by them!


We’re one of the fastest growing SaaS leaders emerging from Asia and are backed on this journey with more than $100M in funding so far by partners like Lightspeed, Sapphire Ventures, WestBridge Capital and Salesforce Ventures. We also got honoured recently, being one of the top 10 companies to work at by ‘#LinkedinTopStartups’ and a ‘Great Place to Work at’ certification.


Key Roles and Responsibilities:

● Designing Conversation flows for efficient functioning of the bots

● Training and testing the chatbots in a way that they are able to face intricate user NLP

queries

● Training for small talks and contextual management

● Good communication skills

● A person with experience in customer facing roles.

● A good coordinator and team player.

● A person capable of doing stuff differently so as to minimize the delivery time.



Our offer:

*A support to your financial, physical and emotional well-being. 

*Competitive SalaryRemote-friendly, global team.

*Buddy program to make new joiners comfortable before they officially join.

*Flexible working schedules.

*Laptop assigned - Mac or Windows - whatever helps you work best!

*Best-in-class health insurance for self and family.

*Professional on-line counselling on mental and emotional wellness.

*Flexible vacation policy including parental leaves.

*Monthly home WiFi stipend.

*Allowance to build your ideal WFH setup


If you have any questions about the company, the role or the process, write to us at careers@yellow.ai


Read more about us here.


yellow.ai provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status in accordance with applicable federal, state and local laws.

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yellow.ai

World's Leading CX Automation Platform

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