Working Student - Documentation Conversation AI (f/m/d)

Parloa

Berlin, Germany

Internship

Oct 15

We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2017 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.

Tasks

As a Working Student for Documentation at Parloa you will have a crucial role in helping our customers to easily understand our leading enterprise solution for automated dialogs. Even at your maximum workload of 20 hours per week, you will become a real Parloa hero by keeping a very watchful eye on all software developments and describing it for our customers. Take responsibility from your first day and become an indispensable part of our development and marketing team at the same time.

In this role you will:

  • Coordinate with developers and product owner in order to create clear and customer-friendly descriptions for our Software Parloa.
  • Revise existing texts and develop structure and format improvements.
  • Create release notes in collaboration with the Marketing & Sales team.

Requirements

  • Interest in technical subjects (interest in Conversational AI is a big plus).
  • Critical mindset and curious to learn.
  • Affinity for explaining complex technical matters.
  • Fluent written and oral English skills.
  • Being a true team player.

Nice to have:

  • Experience in Gitbook or any Wiki web software.
  • Experience in web design, marketing and communication.
  • Please note: we accept applications only from students enrolled at a university in Germany.

Benefits

  • Be part of a dynamic, driven, and international team with flat hierarchies and collaborative company culture.
  • Gain experience working in a SaaS company and rely on friendly colleagues who are happy to assist you.
  • Have high flexibility in the organization of your working hours (12-20 hours per week) and your place of work (WFH is possible!).
  • And last but not least: Feel free to work from a beautiful office with flair in the heart of Berlin (near to Alexanderplatz) with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals, and drinks.

Company Techstack: Gitbook, TypeScript, Kubernetes, Docker, MongoDB, React, Redux, Inversify, Lerna, Koa, Jest, Cypress

We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2017 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.

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Parloa

The enterprise solution for building automated dialogs.

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