Product Owner – Conversational AI

CVS Health

Columbus, OH, USA


Aug 6

This job is no longer accepting applications.

Job Description

We are looking for a product owner to join the intelligent agent team working on the next generation of AI powered self-service capabilities for our members and providers. you will build conversational flows that enable customer self-service.

Required Qualifications

– Drafting and grooming stories

– Defining acceptance criteria

– Accepting stories

– Experience with PI planning and scaled agile ceremonies

– Maintaining the story backlog

– Experience as a PO building conversational AI experiences, preferably in voice

Preferred Qualifications

– Healthcare

– Customer Service


Bachelor’s degree or equivalent work experience

Business Overview

At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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CVS Health

Helping you when you need us most by bringing our heart to every moment of your health.