Digital Business Analyst (Chatbot) - Intern

AI Australia

Sydney NSW, Australia


Chatbot Analyst

Jan 7

This job is no longer accepting applications.

Job Description

AI Australia is seeking a digital business analyst to specialise in building AI-based Chatbot solution. AI Australia is made up with the perfect blend of brilliant young scientists, super tech-heads and software gurus who eat, breathe and sleep artificial intelligence.  

As a digital business analyst, you’ll have the opportunity to learn and deal with creating, innovating, designing and developing AI-based Chatbot solutions for internal and external users across multiple canvases, and channels such as Telephony, Web, Microsoft Teams, Voice, and many custom channels. This opportunity gives you a benefit on not only learning how to design and implement a segment of AI solutions, but also network with a diverse, multi-disciplinary team, and AI-engineers. 

We search, recruit, and retain Australia's best technical industry talent who are in the top of their game in Australia, from our largest to our smallest capital cities, and everywhere in between including remote and regional areas.

Your responsibilities would include:

  • Engaging various business groups to identify business needs
  • Articulating the problem-statements, business requirement
  • Data Analysis including going through large volumes of data, data-classification,
  • Conversation Design
  • Research, Build, Publish Knowledge Base
  • Training AI Models 
  • Collaborate and engage with cross-functional teams to outline, design and implement new conversations, intents, and knowledge     bases 
  • Engaging and working with AI developers, designers and software teams to deliver well-architected and quality solutions
  • Learn & work with Microsoft Power Virtual Agent, QnA Maker, Cognitive Services, Power Automate, and Azure 


Postgraduate Degree with the following subjects: 

  • Business Studies
  • Business Information Technology

The core skills should also include:

  • Experience working with senior decision makers
  • Excellent English communication/interpersonal skills
  • Proven analytical background
  • Critical thinking skills 
  • Attention to details 


To learn more about AI Australia, company culture, or this role, do ask our AI-driven chatbot:

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