Conversation Designer (Chatbot Developer)

Addison Group

San Francisco, CA, USA

Permanent

Dec 31

This job is no longer accepting applications.

You are:

Experienced in conversation design and a strong background in writing. You have an excellent eye for detail and an understanding of each step of the conversation design process, including familiarity with NLP. You’re tech-savvy and up to date on trends in conversational design, platforms, and experiences. You’re a team player who can give and take feedback constructively while being able to design and craft meaningful conversations with users. You love a good challenge (or 3)!

 As a Conversation Designer, you will:

  • Conduct extensive product and user research.
  • Identify use cases and user journeys that can benefit from conversational experiences.
  • Own every stage of the conversation design process, from research and design to conversational scripting and QA.
  • Assist in the maintenance and training of NLP algorithms.
  • Collaborate with product managers, developers, UX designers, and other stakeholders across the company.
  • Juggle multiple projects at once, while prioritizing your tasks and meeting tight deadlines.
  • Coordinate the localization process for our global audience (18 languages and counting).

Seeking a San Francisco Bay Area-based or willing to relocate to the Bay Area candidates who are able and willing to work on-site once we return to the office.

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