company-logo-image

Conversation Designer

VOX SEA SDN BHD
ashley-avatar-image

AI-generated summary

beta
speech-bubble-tail-image

Oops, looks like Ashley forgot to summarize this job! We apologize for the inconvenience. Please read the complete Job Description for full details and additional information.

Undisclosed

Petaling Jaya

Full-Time

Job Description

At VOX we are building the next generation of conversational A.I. assistants, even though conversational technology abounds in today’s world, we believe that we’re just starting to understand the best way to craft machine-human conversations. We are an international team eager to have a positive impact on society.

We’re looking for a conversation designer, who has a strong interest and point of view on this field and is passionate about its potential. You’ll have experience designing conversational agents and/or voice-activated user interfaces. You know the difference between NLP and NLU, but you're driven by solving human problems and designing a more accessible human experience.

You’ll be highly skilled at creating conversational flows, and comfortable with the technical possibilities and constraints. You’ll also be a strong communicator and collaborator. Your previous experience might include writing Written conversational tone of voice, or brand guidelines. Or may have re-designed a call center virtual agent and customer experience. Perhaps you’ve created skills for voice assistants like Alexa or Siri.

Job Requirements


  • 3-5 years’ conversational design experience, ideally for both chat and voice assistants.
  • A background in consumer product and service interaction design ideally focused on content design UX writing, information architecture, and content strategy.
  • Excellent written and verbal communication skills, knowledge of grammar, and proofreading skills.
  • Experience designing and facilitating workshops and client ideation sessions.
  • Familiarity with conversation design tools like BotMock or Bot Society; familiarity with interaction design tools like Adobe XD, Figma, Miro, etc.
  • Strong research skills, including planning, execution, and research synthesis
  • Interest and point of view on human-computer interaction/the field of conversation design and its potential
  • Comfortable designing for data and AI capabilities and familiarity with conversational technology
  • Excellent writing and verbal communication skills, knowledge of grammar, and proofreading skills.
  • Ability to translate complex subjects and language into accessible, engaging, and human content.


Company Benefits

10 Vacation Days

We all need breaks. Recharge & come back ready for action!

Self-Improvement Time

Freedom to make use 10% of your time in the office to lear new skills, as long as it fits into our vision

Share Options

High performing employees will be awarded shares for hitting company targets; get your stock!

No Dress Code

Shorts? check. Slippers? Check. Come in however you like, just make sure to wear clothes.

Music During Work Hours!

Everyone should be happy and engaged at work, and listening to music we like definitely helps!

Flexible Hours

We don't have a punchcard mentality. We trust that you will deliver your tasks without abusing our flexibility.


Additional Info

Experience Level

1 - 7 Years of Experience

Job Specialisation

Creative


Company Profile

VOX SEA SDN BHD-logo-image

VOX SEA SDN BHD

Hello there and welcome at VOX!
We are an Malaysian start-up, creating cool applications in the Conversational A.I. environment; we develop human-like speaking engines, by adopting the latest NLP technologies we aim to replicate the same kind of biological intelligence that happens in the human brain.

Our team is international and full of talents, it's made of data scientists and software engineers that want to have a positive impact in society. If you are eager to grow and you wanna work in a friendly work environment, you should join us! 

company-logo-image

Conversation Designer

VOX SEA SDN BHD

Undisclosed

Petaling Jaya

Full-Time

This job is no longer available